At KingdomIPTV, we strive to provide the best IPTV service experience. However, we understand that there may be situations where you need to request a refund. This Refund Policy outlines our terms and conditions regarding refunds.

1. Eligibility for Refunds

Refunds may be issued under the following conditions:

• The service is not working due to technical issues on our end, and all troubleshooting steps have failed.
• A refund request is made within [specify timeframe, e.g., 7 days] of purchase.

2. Non-Refundable Cases

We do not offer refunds in the following scenarios:

• The issue is caused by your device, internet connection, or unsupported configurations.
• You have used the service for more than [specify threshold, e.g., 1 hour of streaming].
• Refund requests submitted after the specified refund period.
• Subscriptions purchased during promotional periods or discounted offers.

3. How to Request a Refund

To request a refund:

1. Contact us at support@kingdomiptv.uk with your order details and a description of the issue.
2. Our support team will verify your request and attempt to resolve the problem.
3. If the issue cannot be resolved and meets our refund criteria, your refund will be processed.

4. Refund Processing

• Refunds will be issued to the original payment method used during purchase.
• Processing time may vary depending on your payment provider, typically 5-10 business days.
• Refunds are subject to deductions for transaction fees (if applicable).

5. Cancellations

• You may cancel your subscription at any time; however, cancellations do not guarantee a refund unless they meet the eligibility criteria mentioned above.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Please review this page periodically for updates.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

• Email: support@kingdomiptv.uk
• Website: https://www.kingdomiptv.uk